I have forgotten my Username and/or Password
If you have forgotten your username and/or password you can retrieve this via our website.
- Click on the Login button at the top right of the page and the Login window will drop down.
- Within the drop down a Forgotten Username or Password? link will appear, click it.
- A pop-up will appear requesting for both your date of birth and email address registered with your William Hill account. Once entered click Continue.
- An email will then be sent containing your username and a link to reset your password.
- Once you have logged in you will be prompted to change this password.
- The link sent to reset your password will expire 1 hour after being sent.
- Log in details are case sensitive and the temporary passwords will need to be entered as capitals.
- If you do not receive the email to reset your password please check your junk folder or unblock email@example.com