Complaint Resolution

Dispute & Complaint Resolution

Dispute & Complaint Resolution

If you are in any way unhappy or dissatisfied with the resolution provided via our Customer Service centre and wish to escalate your dispute to a member of our management team, you can email us directly here.

Please Note: Please allow up to 48hrs for a response.

If you wish to complain directly with the NT Government, please click here.

Still need to get in touch with us?

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Customer Service

Australian Toll Free 1800 007 238
New Zealand Toll Free 0800 106 417
Overseas +61 889 238 008

Racing

Australian Toll Free 1800 238 005
Overseas +61 889 238 005

Sport

Australian Toll Free 1800 238 001
Overseas +61 889 238 001