Cash Out

What is Cash Out?

What is Cash Out?

You no longer have to wait for the match to finish so that your bet can be settled. Now you can receive an early payment for a pending fixed odds bet before the final result is known.

If a Cash Out offer for your pending bet is accepted by us – the bet will be settled and you will receive money in your betting account equal to the Cash Out value.

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Which Markets is Cash Out available on?

Which Markets is Cash Out available on?

Bets placed on selected sports markets will be available for Cash Out. You can Cash Out single and multi fixed odds bets on any sports market which has the Cashout Logo label next to it. For example, single fixed odds bets on the below sports market would be available for Cash Out, as indicated by the Cashout Logo label:

Cashout

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Which Markets are not available for Cash Out?

Which Markets are not available for Cash Out?

If the market does not have a Cashout Logo label listed next to it, then it is not available for Cash Out.

Currently, we do not allow Cash Out for:

  • In-Play Multi bets
  • Any racing bets

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How is my Cash Out Value Calculated?

How is my Cash Out Value Calculated?

Your Cash out value is determined by a number of factors including: the price you accepted at bet placement, the amount you wagered, and the current price of your bet. Your Cash Out value will fluctuate as the odds of your bet drift or shorten.

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How do I Cash Out my Bet on Desktop/Mobile?

How do I Cash Out my Bet on Desktop/Mobile?

Cash Out is available via Pending Bets in the ‘My Account’ section of the website or apps. Where you have a bet that is available for Cash Out, the Cash Out label will be shown alongside your bet. To Cash Out, you will need to select Confirm Cash Out button. If successful, your account will be credited with the Cash Out value where there is no change to the bet status during attempted Cash Out.

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Why is Cash Out unavailable for my bet? Why is Cash Out suspended for my bet?

Why is Cash Out unavailable for my bet? Why is Cash Out suspended for my bet?

Cash Out will not be available at all times. Where a market, selection or event is suspended or has resulted but not yet settled, then Cash Out may be shown as suspended or unavailable and you will not be able to Cash Out.

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Why can’t I cash out my multi?

Why can’t I cash out my multi?

If a market is suspended for betting on any leg of your multi bet then Cash Out won’t be available for your multi bet. Cash Out may also be suspended for the period where an event relating to a selected leg within your multi is in play.

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My bet was available for Cash Out before the match started but now it is In-Play and I can’t cash it out, why?

My bet was available for Cash Out before the match started but now it is In-Play and I can’t cash it out, why?

Some bets placed before the match started might not be available for Cash Out when the event is In-Play.

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Why is my attempted Cash Out rejected when I try to Cash Out?

Why is my attempted Cash Out rejected when I try to Cash Out?

Where our trading team suspend an event during play, where the price changes during attempted Cash Out, or where the bet has resulted but not yet settled or where the market/event has been made unavailable for betting, then you will not be able to Cash Out.

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Can I Cash Out a Bonus Bet?

Can I Cash Out a Bonus Bet?

Bets placed using Bonus Bets are not available for Cash Out.

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Why is the Cash Out amount less or more than my original stake?

Why is the Cash Out amount less or more than my original stake?

Your Cash out value will fluctuate depending on a number of factors, including the price you accepted at bet placement, the amount you wagered, the current price of your bet and other market factors relating to your bet.

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Can I Cash Out on a bet before the match starts?

Can I Cash Out on a bet before the match starts?

Yes. If the market is not suspended you can cash out your bet before the match has started.

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Can I cancel or reverse a Cashed Out offer?

Can I cancel or reverse a Cashed Out offer?

No. Once a Cash Out offer has been accepted, it cannot be cancelled because the bet will be considered settled.

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Where can I see my Cashed Out bets?

Where can I see my Cashed Out bets?

Cash out is available via Settled Bets in the ‘My Account’ section of the website or apps.

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If I Cash Out my bet, will it impact any promotions I may otherwise qualify for?

If I Cash Out my bet, will it impact any promotions I may otherwise qualify for?

It is possible that in the event that you Cash Out your bet, it may impact promotions that would otherwise be triggered. Promotion terms and conditions will inform you whether or not your cashed out bets will be eligible for promotions.

Any bet which is Cashed Out will not be considered a bet for the purposes of meeting the turnover requirements for Bonus Bets.

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Where can I find the Full terms and conditions for Cash Out?

Where can I find the Full terms and conditions for Cash Out?

For full terms and conditions for Cash Out please see our Betting Rules.

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Customer Service

Australian Toll Free 1800 007 238
New Zealand Toll Free 0800 106 417
Overseas +61 889 238 008

Racing

Australian Toll Free 1800 238 005
Overseas +61 889 238 005

Sport

Australian Toll Free 1800 238 001
Overseas +61 889 238 001